Axis Bank Personal Loan Customer Care Numbers

Axis Bank provides 24*7 dedicated personal loans customer care number for all banking or non-banking customers to address their concerns and queries related to personal loans. However, customers can contact Axis bank personal loans customer care representatives via phone, SMS, e-mail or postal address.

Axis Bank one of the leading private sector banks in India offers the wide range of financial services. It also has around 55,00 employees and a vast network of 3,000+ branches, 14,000+ ATMs, and 9 international offices. However, Axis Bank offers plenty of benefits on personal loans such as flexible loan EMI's, low-Interest rates, Loan transfer etc.., Anyone one can take Axis Bank loan for any purpose from vacation, wedding to emergency medical expenses with minimal documentation and quick approval.

Axis Bank Personal Loan Toll-Free Numbers

Banking or non-banking customers can contact 24*7 Toll-Free number to get an instant solution to personal loan related queries. However, Axis bank customers can use given the toll-free number to register their complaints or ask general queries related personal loans such as interest rates, personal loans status application status, processing fee etc..,

Toll-Free Numbers- 1860 419 5555, 1860 500 5555 & 1800 233 5577

Axis Bank Mobile Banking Customer Service

Personal loan customers can access customer care assistance by downloading Axis Bank Official Mobile Banking App. Customers can log in to banking app by their account details and loan details.

Benefits of Mobile Banking Application:-

  • Apply for a new loan
  • View Loan Details
  • View Outstanding Loan Balance
  • View Next Instalment Date
  • View eDGE rewards

Axis Bank Personal Loan Customer Care Email ID

Axis Bank customers can contact support team through email by submitting the online complaint form related to personal loan queries or concerns available on the Axis Bank website. Personal loan customers must provide their registered Email-ID on the complaint form for sending emails. Axis Bank customers can also alternatively contact the grievance redressal officers by sending an email on customer.services@axisbank.com

Axis Bank personal loan customer care Email-ID: loans@axisbank.com

* Above given Email-id can help to raise complaints about all loan products

Axis Bank Personal Loan Customer Care Postal Address

Personal loans customer can reach customer care representatives by sending complaint or concerns through the post to their postal address.

Registered Address: Axis Bank Limited, "TRISHUL", Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad – 380006, Gujarat.

Corporate Office: Axis Bank Limited, Corporate Offices Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400025, Maharashtra. Phone number: 022 2425 2525

Axis Bank Personal Loan Grievance Nodal Officers Contact Details

If the customer's issues or concern is still not resolved or they did not satisfy with the grievance redressal officers. Then customers can reach to Nodial officers through call or mail them to given Axis Bank postal Address.

Grievance Redressal complaint forms are available on Axis Bank official websites. just customer need to fill required detail on the form with detailing their grievance and signed form should be submitted to the Axis Bank Nodal Officer at the below address

Personal loans customers can also send an email contains scanned image copy of the duly filled-in form to nodal.officer@axisbank.com.

Nodal Officers Contact Details by Region

Regions Officer Contact Details
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Mr. Munindra Nath Bharali Ph: 0361-2340029 Address: Administrative Office, Chibber House, 3rd Floor, G S Road, Guwahati. Assam 781 005
West Bengal and Sikkim Mr. Dibyendu Banerjee Ph: 033-22829384 Address: 1 Floor, 5 Shakespeare Sarani, Kolkata –700071
Orissa Mr. R. R. Rath Ph: 0674-6943202 Address: Plot no.1, Ground Floor, Nandighosh Estates, Bapujinagar, Bhubaneswar - 751009 (Odisha).
Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh Mr. N M Raja Ph: 011-43506503 Address: 1st Floor, Ashoka Estate, 24 Barakhamba Road, New Delhi- 110001
Himachal Pradesh, Punjab and Union Territory of Chandigarh Mr. Rakesh Langar Ph: 0172-5037181 Address: 2nd Floor, SCO - 369 & 370, Sector - 34 A, Chandigarh – 160022
Rajasthan Mr. Manoj Dikshit Ph: 0141-4076752 Address: 1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur. Rajasthan-302006
Bihar and Jharkhand Dr. Abhay Kumar Deepak Ph: 0612-6531676 Address: 1st Floor, Udaiman Apartment, Boring Road, Patna 800001
Uttarakhand and Uttar Pradesh (excluding District of Ghaziabad) Mr. Tuhin Sarkar Ph: 0522-4917202 Address: 1st Floor, U P Co-Operative Bank Building, 2, M G Marg, Hazratganj, Lucknow – 226001.
Maharashtra and Goa Mr. Ashok Ramakrishnan Ph: 022-71315230 Address: Axis Bank Ltd. NPC -1, 5th Floor "Gigaplex",Plot No .I.T 5, MIDC ,Airoli Knowledge Park, Airoli, Navi Mumbai - 400708
Madhya Pradesh and Chhattisgarh Mr. D. N. Mahaku Ph: 0755 - 4097920 Address: 2nd Floor, "The Infinity", Near Hotel Tulsi Exotica, M.P.Nagar, Zone - II, Bhopal - 462011.
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Mr. P Krishnamurthy Ph: 079-66135401 Address: Shivalik - Ishan, 3rd _oor, Near C. N. Vidyalaya, Ambavadi, Ahmedabad - 380015
Andhra Pradesh Mr. P. B. Kumar Ph: 040-27540060 Address: Abhinandan Towers, 6-3-249/3, Road No 1, Banjara Hills, Hyderabad -500034
Karnataka Mr. S. Shankara Ph: 080-23000410 Address: No 41, Seshadri Road, Anand Rao Circle, Bangalore 560 009
Tamil Nadu, Union Territories of Pondicherry and Andaman and the Nicobar Islands Mr. L. Subramanian Ph: 044-28285992 Address: 82, Dr. Radhakrishnan Salai, Mylapore, Chennai. Tamil Nadu – 600004.
Kerala and Union Territory of Lakshadweep Mr. T. Madhu Ph: 0484-4422089 Address: 41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – 682 035

Axis Bank Principal Nodal Officer Contact Details

If personal loan customers are not satisfied with the Nodal Officer's solution to their complaint and want to escalate his/her concerns to higher officials then they can reach to designated Principal Nodal Officer. Below are the contact details and postal addresses of Principal Nodal Officer located in India.

Address: Mr. Gururaja Rao, Executive Vice President and Head of Retail Banking Operations, Axis Bank Ltd., Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400 025.

Axis Bank Customers can also send an E-mail to pno@axisbank.com. The principal Nodal officer generally responds within a 10 working days.

Bank Ombudsman's Contact Details

If the Principal Nodal offices didn't respond or provide satisfactory resolution on given personal loans grievance within 30 days of complaint lodging. Then customers can directly approach the Banking Ombudsman.

Operational Regions Officer Address Telephone number
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Shri Sunil T. S. Nair C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No.26582357/ 26586718 / 2657 5807 Fax No.079-26583325
Karnataka Shri. M. Palanisamy C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No.22210771/22275629 Fax No.080-22244047
Madhya Pradesh and Chhattisgarh Shri A.F. Naqvi C/o Reserve Bank of India Hoshangabad Road, Post Box No.32, Bhopal-462 011 Tel.No.2573772/2573776 Fax No.0755-2573779
Orissa Shri B. K. Mishra Banking Ombudsman for Odisha, C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No. 0674-2394844 Fax No. 0674-2393906
Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamunanagar and Ambala Districts of Haryana. Shri R.K. Sood C/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh – 160 017 Tel.No.0172-272 1109/2721011/2784261 Fax No.0172-2721880
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Shri U. Chiranjeevi C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Tel No. (044) 2539 5964 / 25399170 /25399159/25399158 Fax No.044-25395488
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Shri Anand Prakash C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No.2542556/2540445 Fax No.0361-2540445
Andhra Pradesh Dr. N. Krishna Mohan C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No.23210013/23243970 Fax No.040-23210014
Rajasthan Shri R Giridharan C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052 Tel.No.(0141)5107973/5101331 Fax No.0141-2562220
Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal Shri A K Naskar C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Tel.No.(0512) 2306278/2306330 Fax No.0512-2305938
West Bengal and Sikkim Dr. (Smt) S. Chattopadhyay C/o Reserve Bank of India 15, Netaji Subhas Road Kolkata-700 001 Tel No.(O) : (033)2230-4982 Fax No.033-22305899
Maharashtra and Goa Smt. Rose Mary Sebastian C/o Reserve Bank of India Garment House, 3rd Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018 Tel.No.24924607/24960893/ 2493 3358 Fax No.022-24960912
Delhi, Jammu & Kashmir, Haryana (except the districts of Ambala , Yamunanagar and Panchkula), and the districts of Ghaziabad and Gautam Budh Nagar of Uttar Pradesh Shri R K Tandon C/o Reserve Bank of India, Sansad marg, New Delhi - 110001 Tel No. (011) 23730632 / 23730633 / 23766130 / 23766131 Fax No. 011- 23725218/23725219
Bihar and Jharkhand Shri Patric Barla C/o Reserve Bank of India, Patna-800 001 Tel.No.2322569/2323734 Fax No.0612-2320407
Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Shri A Madasamy C/o Reserve Bank of India Bakery Junction Thiruvananthapuram- 695033 Tel.No.0471-2326852 /2332723/2323959 Fax No.0471-2321625

 Axis Bank Personal Loans International Toll-Free Numbers

Axis Bank provides the 24*7 International helpline numbers for NRI customers to resolve or answers their queries related to banking products.

Country Toll-Free Number
USA 1855 205 5577
Canada 1855 436 0726
Saudi Arabia 800 850 0000
India 8001085577
UK 0808 178 5040
Australia 1800 153 861
Qatar 00 800 100 348
Singapore 800 1206 355
UAE 8000 3570 3218
Bahrain 800 11 300

Axis Bank Overseas Grievance Redressal Process

If Axis Bank NRI customers are not satisfied with customer care representative services or response they can escalate their issue or concerns with grievance redressal officers by following steps:-

  1. Customer needs to submit online grievance redressal form in Axis Bank website under Overseas Banking Grievance Redressal page.
  2. If Bank Officials didn't replay within 10 Days or if customers are not satisfied with given solutions then personal loan customers can escalate their complaint to Nodal officers. To register the complaint with the nodal officer, customers need to submit the online form which is available in Axis Bank website under Overseas Banking Grievance Redressal page.
  3. If NRI customers are not satisfied with the Nodal Officer solution to their complaint and want to escalate his/her concerns to higher officials then they can reach to designated Principal Nodal Officer. To register the complaint with the Principal nodal officer, customers need to submit the online form which is available in Axis Bank website under Overseas Banking Grievance Redressal page.

However, most of the customer or issues will be resolved at any given levels, if the issue or concerns are still not resolved then customers can reach to Banking Ombudsman of the country to escalate his/her complaint.