ICICI Bank Personal Loan Customer Care Numbers

ICICI Bank values their customer satisfaction and takes their feedback seriously to provide the best services in the industry. It established  24*7 dedicated ICICI bank Personal loan customer care number for all banking or non-banking customers to address their concerns and queries related to personal loans. However, customers can contact ICICI bank helpdesk via by phone, SMS, e-mail, toll-free number or postal address.

ICICI stands for Industrial Credit and Investment Corporation of India one of the leading private sector banks in India offers the wide range of financial services and banking products for all sectors such as Mutual funds, Personal loans, Credit cards etc. It also has around 84027 employees as of 2017 and a vast network of 4,000+ branches and 14,000+ ATMs situated all over in India.

ICICI Personal loans give an extra boost form sudden financial crises. it also offers many benefits and features on personal loans such as flexible tenure up to 60 months, no collateral against a loan and many more. ICICI Bank offers personal loans up to Rs 20 Lakhs for eligible customers and can be availed for any purpose such as travel, medical emergencies, home renovation, wedding expenses, and new goods purchase.

ICICI Bank Personal Loan Toll-Free Numbers

Personal loan customers can contact 24*7 Toll-Free number - 1800 200 3344. However, banking or non-banking customers can use given the toll-free number to register their complaints or ask general queries related personal loans such as interest rates, personal loan application status etc..,

After contacting the given toll-free numbers customer will be directed to IVRS. Then IVRS support will provide some generic options to the dialer. By given selecting options, IVRS provide some solutions or pieces of information regarding queries. If the customer is not satisfied and wants to talk to customer care representative, IVRS will redirect his/her call to support team of assistance.

Note: Customer Support Team are only available from Monday to Friday between 9 a.m. to 6 p.m.

ICICI Bank Personal Loan Customer Care Number by State

For any concern's or query regarding personal loans, customers can contact ICICI bank personal loan customer care number by their respective state.

State Customer Care Number
Andhra Pradesh 7306667777
Assam 9864667777
Bihar 8102667777
Chhattisgarh 9098667777
Goa 9021667777
Gujarat 8000667777
Haryana 9017667777
Himachal Pradesh 9817667777
Jammu & Kashmir 9018667777
Jharkhand 8102667777
Karnataka 8088667777
Kerala 9020667777
Madhya Pradesh 9098667777
Maharashtra 9021667777
Orissa 9692667777
Punjab 7307667777
Rajasthan 7877667777
Tamil Nadu 7305667777
Telangana 7306667777
Uttar Pradesh 8081667777
Uttarakhand 8081667777
West Bengal 8101667777

ICICI Personal Loan Customer Care Numbers by City

For any concern's or query regarding personal loans, customers can contact below-listed ICICI bank personal loan customer care number by their nearby cities.

City Customer Care Number
Ahmedabad 07933667777 / 07944455000
Bangalore 08033667777 / 08044455000
Bhopal 07553366777
Bhubaneswar 06743366777
Chandigarh 01723366777 / 01724445500
Chennai 04433667777 / 04444455000
Dehradun 01353366777
Delhi 01133667777 / 01144455000
Ernakulam 04843366777
Gurgaon 01243366777 / 01244445500
Hyderabad 04033667777 / 04044455000
Jaipur 01413366777 / 01414445500
Kolkata 03333667777 / 03344455000
Lucknow 05223366777 / 05224445500
Mumbai 02233667777 / 02244455000
Panaji 08323366777
Patna 06123366777
Raipur 07713366777

ICICI Bank Personal Customer care Postal Address

ICICI Bank Customers can reach ICICI help desk through postal address for any query or complaint.

Address: ICICI Bank Limited, ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad. Pin Code: 500032.

ICICI customers can get a call back from customer care agents by simply sending SMS "UNHAPPY"  to "5676766" and support will give a call back within 2 days.

Personal Loan Grievance Redressal

In case, customers are not satisfied by contacting ICICI Bank personal loan customer care number. Then customers can escalate their complaint to higher officials for grievance redressal through online complaint on the ICICI Banks website. Alternatively, customers can also drop an e-mail to customer.care@icicibank.com. For escalating the complaint to the higher level customer should have their ‘service request number’ with them.

If Grievance Redressal Officers didn't answer or customer is not satisfied with the solution. Then Customers can reach to ICICI Head of Phone Banking to address concerns and escalate the given complaint. For these, customers need to download a grievance redressal complaint form from the ICICI website. After filling details in the complaint form, then they have to send the copy to ICICI Head of Phone Banking postal address.

Address: Head of Phone Banking, ICICI Bank Ltd., Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad 500032.

ICICI Bank Principal Nodal Officer Contact Details

If concerns or complaints still not resolved or didn't receive any reply from phone banking officer. Customers can contact Principal Nodal Office by submitting the complaint through e-mail or by sending to postal Address. For email visit ICICI Bank website fill online complaint form and click submit button. For sending through Post, download the complaint form and fill the required details then send it to below given address.

Address: Principal Nodal Officer, ICICI Bank Ltd., ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

After submission, Principal Nodal Officer will send the reply within four working days.

ICICI Bank Customer Service Head Contact Details

Contacting customer service head is the final step to escalate the issue or complaint. ICICI personal loan customers can reach them through email or by sending the complaint form via post. After submission, ICICI Bank customer service head will send the reply within four working days.

Address: Senior General Manager and Head Customer Service, ICICI Bank Ltd., ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai 400051.

Eventually, most of the complaints or concerns from customers are resolve at ICICI Customer Service Head. If the issues are still not resolved then the customer can approach the Banking Ombudsman appointed by RBI. Customers can also get in touch with Ombudsman through phone, fax or by sending a written request through the post. For Banking Ombudsman contact details [click here]

ICICI Personal Loan NRI Toll-Free Customer Care Number

International or NRI ICICI customer can reach the NRI help desk to resolve their personal loan queries or submit complaints. ICICI bank also provides face to face video banking services through the mobile app and can get a call back by simply filling the online form. ICICI Banking app is available in the Apple App Store and Google Play store. The NRI customer can also reach help desk by E-mail: nri@icicibank.com

General Precautions for Healthy Banking

Country Toll-Free Number
Canada 1866 ICICI 4U
USA 1866 ICICI 4Uk
UK 0 8081 314 151
Singapore 800 101 2553
Australia 0011-800-0424-2448
UAE 8000 9114 001
Bahrain 800 04 877
Hong Kong +852-22342651, +852- 22342655
Sri Lanka + 94 11 4242448
Russia + 7 495 981 4988

For Europe

Belgium 00-800-0424-2448
Finland 990-800-0424-2448
France 00-800-0424-2448
Germany 00-800-0424-2448
Ireland 00-800-0424-2448
Italy 00-800-0424-2448
Luxembourg 00-800-0424-2448
Netherlands 00-800-0424-2448