SBI Credit Card Customer Care Numbers
SBI credit card customers care services values customer satisfaction and operate around the clock to provide best solutions to customer. State Bank of India is an India's largest multinational public sector bank and financial services company. It has more than 24000 banks branches and 59000 ATM. Credit card holders can access customer services through the call, SMS, e-mail, postal address, and by various social media platforms.
State Bank of India values its customer feedback and satisfaction regarding complaints or queries. SBI update their support team process every time on given feedbacks.
SBI Credit Card Customer Care Toll-Free Numbers
State Bank of India credit card customer or non-customer can dial SBI Toll-free helpline numbers. These lines help customers for any queries regarding products, credit card offers or services.
Customer Service- 39020202 (Prefix local the STD code)
Toll-Free Number- 18001801290
Customer Care Number - IVRS- 18601801290
In case of loss/theft of credit card, customers can easily report immediately by calling to given 24*7 toll-free number. By registering complaint can help to avoid misuse or fraudulent transactions on credit card. After dialing the toll-free number, the customer will direct to IVRS(Interactive Voice Response Services). Then for ease of communication, IVRS provide few language options depending on his/her location. After selecting language, customers need to select few more options similar to their concerns. Lastly, calls will be forwarded to support team for further assistance.
SBI Credit Card Customer Care Number by City
SBI credit card holder can get in touch with customer care representative for any needed assistance can dial to below listed nearby cities to resolve their concerns or queries.
|Delhi||011 - 2336 1631011 - 2334 5756011 - 2336 1070|
|Mumbai||022 - 2644 5532022 - 2644 5533|
|Hyderabad||040 – 24756925|
|Bengaluru||080 - 2594 3030|
|Chennai||044 - 2821 4635|
SBI Credit Card Customer Care SMS Number
SBI credit card holders can access customer care assistance for any queries or issues by simply sending SMS from the registered mobile number and get a call back from the representative within 24 hours.
For call back from customer care, send SMS "PROBLEM" to 9212500888
For more credit card information
|Request||Query to 5676791|
|Available Credit Limit||SMS "AVAIL" Last 4 digits of your SBI card|
|Block Lost Credit Card||SMS "Block" Last 4 digits of your SBI card|
|Balance Enquiry||SMS "BAL" Last 4 digits of your SBI card|
|Credit Card Bill Payment Status||SMS "PAYMENT" Last 4 digits of your SBI card|
|Reward Points Enquiry||SMS "REWARD" Last 4 digits of your SBI card|
|E-statement||SMS "ESTMT" Last 4 digits of your SBI card|
|Duplicate Statement||SMS "DSTMT" Last 4 digits "MM" Month|
State Bank of India Credit Card Customer Care E-mail ID and Postal Address
SBI Credit card holders can mail their issues and concerns to the credit card customer care executives and get your queries resolved quickly to firstname.lastname@example.org or anyone can also connect to SBI on Twitter handle- @SBICard_Connect to get answered for queries and issues. SBI customers can write and send a postal mail to below-given address related to credit card concerns.
Address- Head office, SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Building-3, DLF Cyber City, Gurgaon – 122002, Haryana, India
State Bank of India Credit Card Customer Care - Grievance Redressal
If the issues or concern is still not resolved or credit card holders did not satisfy with customer care representative service then they can reach to grievance redressal officers through call and mail them to given SBI postal Address.
Contact Number- 1860-80-290, 39-02-02-02(Prefix local the STD code) or 1800-180-1290 (toll free)
Write To Us- Manager- Customer Services, SBI Cards & Payment Services Pvt.Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
SBI Nodal Officers and Principal Nodal Officer Contact Details
If the SBI credit card customers are not satisfied with the grievance redressal service and want to escalate his/her concerns to higher officials then they can reach to designated Nodal Officers/Principal Nodal Officer. Below are the contact details and postal addresses of Nodal Officers and Principal Nodal Officer located in India.
SBI Nodal Officers Contact Details-
|Circle||Contact Info||Postal Address|
|Ahmedabad||Ph- 079-25506577, 079-25500673, 079-25506705 Email ID- email@example.com||Local Head Office, Bhadra, Ahmedabad, 380001|
|Bangalore||Ph- 080-25943026, 080-25943038 Email ID- firstname.lastname@example.org||Local Head Office, 65, St Mark's Road, Bangalore - 560001|
|Kolkata||Ph- 033-22436524, 033-22435743, 033-22624480 Email ID- email@example.com||Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001|
|Bhopal||Ph- 0755-4288010, 0755-2575987, 0755-2575983 Email ID- firstname.lastname@example.org||Local Head Office, Hosangabad Road, BHOPAL, 462011|
|Bhubaneswar||Ph- 0674-2391772, 0674-2391860 Email ID- email@example.com||Local Head Office, III/I, Pt. J L Nehru Marg, 751001|
|Chandigarh||Ph- 0172-2703315, 0172-2704957 Email ID- firstname.lastname@example.org||Local Head Office, Sector 17 A, Chandigarh, 160017|
|Chennai||Ph- 044-28214116, 044-28217581 Email ID- email@example.com||Local Head Office, Circle Top House, 16, College Lane, Chennai, 600006|
|Delhi||Ph- 011-23407121, 011-23407122, 011-23407231 011-23407657, 011-23407227, 011-23407258, 011-23407447 Email ID- firstname.lastname@example.org||State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001|
|Guwahati||Ph- 0361-2237556, 0361-2237531 Email ID- email@example.com||State Bank of India, Local Head Office, G.S. Road, P.O. Assam|
|Hyderabad||Ph- 040-23466512, 040-23466522, 040-23466542 Email ID- firstname.lastname@example.org||State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095|
|Lucknow||Ph- 0522-2201492, 0522-2201496, 0522-2233930 Email ID- email@example.com||State Bank of India, Local Head Office, Moti Mahal Marg, Lucknow- 226 001|
|Mumbai||Ph- 022-26445506, 022-67514507, 022-67514403, 022-67514502 Email ID- firstname.lastname@example.org||State Bank of India, Local Head office, "Synergy", Plot No. C-6, 'G" Block, Bandra Kurla Complex, Bandra(E), Mumbai|
|Patna||Ph- 0612-2209082, 0612-2209010, 0612-2219179 Email ID- email@example.com||State Bank of India, Local Head Office, Judges Court Road, Patna - 800 001|
|Thiruvananthapuram||Ph- 0612-2209082, 0612-2209010, 0612-2219179 Email ID- firstname.lastname@example.org||State Bank of India, Local Head Office, S.S. Kovli Road, Thampanoor, Thiruvananthapuram, Kerala|
SBI Principal Nodal Officer Contact Details-
If customers are not received any reply from Nodal Officers within 5 days of contacting or if he/she not satisfied with Nodal Officer services. Moreover, customers can address the issue to the bank's Principal Nodal Officers.
Principal Nodal Officer,
General Manager (NBG-Coordination),
State Bank of India, Corporate Centre,
State Bank Bhavan, Madam Cama Road,
Mumbai 400 021
SBI credit card customers can reach to bank's chairman to address their issues or concerns to below-given address.
Address- Chairman, State Bank of India, Corporate Centre, “State Bank Bhavan”, Madam Cama Road, Mumbai 400 021
In case SBI credit card customers are not satisfied with the given solution or didn't get any response from Principal Nodal Officer within 30 days of complaint lodging then the customer can reach to Banking Ombudsman appointed by the Reserve Bank Of India.