SBI Credit Card Customer Care Numbers

SBI credit card customers care services values customer satisfaction and operate around the clock to provide best solutions to customer. State Bank of India is an India's largest multinational public sector bank and financial services company. It has more than 24000 banks branches and 59000 ATM. Credit card holders can access customer services through the call, SMS, e-mail, postal address, and by various social media platforms.

State Bank of India values its customer feedback and satisfaction regarding complaints or queries. SBI update their support team process every time on given feedbacks.

SBI Credit Card Customer Care Toll-Free Numbers

State Bank of India credit card customer or non-customer can dial SBI Toll-free helpline numbers. These lines help customers for any queries regarding products, credit card offers or services.

Customer Service- 39020202 (Prefix local the STD code)

Toll-Free Number- 18001801290

Customer Care Number - IVRS- 18601801290

In case of loss/theft of credit card, customers can easily report immediately by calling to given 24*7 toll-free number. By registering complaint can help to avoid misuse or fraudulent transactions on credit card. After dialing the toll-free number, the customer will direct to IVRS(Interactive Voice Response Services).  Then for ease of communication, IVRS provide few language options depending on his/her location. After selecting language, customers need to select few more options similar to their concerns. Lastly, calls will be forwarded to support team for further assistance.

SBI Credit Card Customer Care Number by City

SBI credit card holder can get in touch with customer care representative for any needed assistance can dial to below listed nearby cities to resolve their concerns or queries.

City Toll-Free Numbers
Delhi 011 - 2336 1631011 - 2334 5756011 - 2336 1070
Mumbai 022 - 2644 5532022 - 2644 5533
Hyderabad 040 – 24756925
Bengaluru 080 - 2594 3030
Chennai 044 - 2821 4635

SBI Credit Card Customer Care SMS Number

SBI credit card holders can access customer care assistance for any queries or issues by simply sending SMS from the registered mobile number and get a call back from the representative within 24 hours.

For call back from customer care, send SMS "PROBLEM" to 9212500888

For more credit card information

Request Query to 5676791
Available Credit Limit SMS "AVAIL" Last 4 digits of your SBI card
Block Lost Credit Card SMS "Block" Last 4 digits of your SBI card
Balance Enquiry SMS "BAL" Last 4 digits of your SBI card
Credit Card Bill Payment Status SMS "PAYMENT" Last 4 digits of your SBI card
Reward Points Enquiry SMS "REWARD" Last 4 digits of your SBI card
E-statement SMS "ESTMT" Last 4 digits of your SBI card
Duplicate Statement SMS "DSTMT" Last 4 digits "MM" Month

State Bank of India Credit Card Customer Care E-mail ID and Postal Address

SBI Credit card holders can mail their issues and concerns to the credit card customer care executives and get your queries resolved quickly to feedback@sbicard.com or anyone can also connect to SBI on Twitter handle- @SBICard_Connect to get answered for queries and issues. SBI customers can write and send a postal mail to below-given address related to credit card concerns.

Address-  Head office, SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Building-3, DLF Cyber City, Gurgaon – 122002, Haryana, India

State Bank of India Credit Card Customer Care - Grievance Redressal

If the issues or concern is still not resolved or credit card holders did not satisfy with customer care representative service then they can reach to grievance redressal officers through call and mail them to given SBI postal Address.

Contact Number- 1860-80-290, 39-02-02-02(Prefix local the STD code) or 1800-180-1290 (toll free)

Write To Us-  Manager- Customer Services, SBI Cards & Payment Services Pvt.Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.

SBI Nodal Officers and Principal Nodal Officer Contact Details

If the SBI credit card customers are not satisfied with the grievance redressal service and want to escalate his/her concerns to higher officials then they can reach to designated Nodal Officers/Principal Nodal Officer. Below are the contact details and postal addresses of Nodal Officers and Principal Nodal Officer located in India.

SBI Nodal Officers Contact Details-

Circle Contact Info Postal Address
Ahmedabad Ph- 079-25506577, 079-25500673, 079-25506705 Email ID- agmcustomer.lhoahm@sbi.co.in Local Head Office, Bhadra, Ahmedabad, 380001
Bangalore Ph- 080-25943026, 080-25943038 Email ID- agmcustomer.lhoban@sbi.co.in Local Head Office, 65, St Mark's Road, Bangalore - 560001
Kolkata Ph- 033-22436524, 033-22435743, 033-22624480 Email ID- agmcustomer.lhokol@sbi.co.in Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001
Bhopal Ph- 0755-4288010, 0755-2575987, 0755-2575983 Email ID- agmcustomer.lhobho@sbi.co.in Local Head Office, Hosangabad Road, BHOPAL, 462011
Bhubaneswar Ph- 0674-2391772, 0674-2391860 Email ID- agmcustomer.lhobhu@sbi.co.in Local Head Office, III/I, Pt. J L Nehru Marg, 751001
Chandigarh Ph- 0172-2703315, 0172-2704957 Email ID- agmcustomer.lhocha@sbi.co.in Local Head Office, Sector 17 A, Chandigarh, 160017
Chennai Ph- 044-28214116, 044-28217581 Email ID- agmcustomer.lhocha@sbi.co.in Local Head Office, Circle Top House, 16, College Lane, Chennai, 600006
Delhi Ph- 011-23407121, 011-23407122, 011-23407231 011-23407657, 011-23407227, 011-23407258, 011-23407447 Email ID- agmcustomer.lhodel@sbi.co.in State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001
Guwahati Ph- 0361-2237556, 0361-2237531 Email ID- agmcustomer.lhoguw@sbi.co.in State Bank of India, Local Head Office, G.S. Road, P.O. Assam
Hyderabad Ph- 040-23466512, 040-23466522, 040-23466542 Email ID- agmcustomer.lhohyd@sbi.co.in State Bank of India, Local Head Office, Bank Street, Koti, Hyderabad - 500 095
Lucknow Ph- 0522-2201492, 0522-2201496, 0522-2233930 Email ID- agmcustomer.lholuc@sbi.co.in State Bank of India, Local Head Office, Moti Mahal Marg, Lucknow- 226 001
Mumbai Ph- 022-26445506, 022-67514507, 022-67514403, 022-67514502 Email ID- agmcustomer.lhomum@sbi.co.in State Bank of India, Local Head office, "Synergy", Plot No. C-6, 'G" Block, Bandra Kurla Complex, Bandra(E), Mumbai
Patna Ph- 0612-2209082, 0612-2209010, 0612-2219179 Email ID- agmcustomer.lhopat@sbi.co.in State Bank of India, Local Head Office, Judges Court Road, Patna - 800 001
Thiruvananthapuram Ph- 0612-2209082, 0612-2209010, 0612-2219179 Email ID- agmcustomer.lhothi@sbi.co.in State Bank of India, Local Head Office, S.S. Kovli Road, Thampanoor, Thiruvananthapuram, Kerala

SBI Principal Nodal Officer Contact Details-

If customers are not received any reply from Nodal Officers within 5 days of contacting or if he/she not satisfied with Nodal Officer services. Moreover, customers can address the issue to the bank's Principal Nodal Officers.

Address-
Principal Nodal Officer,
General Manager (NBG-Coordination),
State Bank of India, Corporate Centre,
State Bank Bhavan, Madam Cama Road,
Mumbai 400 021

Email- gm.customer@sbi.co.in

SBI credit card customers can reach to bank's chairman to address their issues or concerns to below-given address.

Address- Chairman, State Bank of India, Corporate Centre, “State Bank Bhavan”, Madam Cama Road, Mumbai 400 021

E-mail- chairmansbi.customer@sbi.co.in

In case SBI credit card customers are not satisfied with the given solution or didn't get any response from Principal Nodal Officer within 30 days of complaint lodging then the customer can reach to Banking Ombudsman appointed by the Reserve Bank Of India.