Citibank Credit Card Online Payment – For Timely Payment of Credit Card Bills!

Rinku BhattacharjeeCredit CardLeave a Comment

citi bank credit card payment

Want to pay your Citibank credit card bill on time every month? The Citibank credit card online payment method allows you to do just that. Citibank offers a range of credit cards with each providing some excellent benefits and reward programmes. If you have compared several Citi credit cards and chosen the one that meets your requirements the best, you should strive to pay your credit card bill on time to maintain a decent credit profile. Here, we will discuss some of the best and most convenient methods of Citibank credit card bill payment to help you get informed.

Citibank credit card online payment methods

Most credit card users prefer cashless transactions, and the online bill payment methods allow them to pay all of their bills without needing to take out cash. Internet and mobile banking also provide the comfort and convenience of keeping up with timely bill payment from the comfort of your home. Whether or not you have a current or savings account with Citibank, you can perform online credit card bill payment. Let’s discuss how.

Online payment if you have a Citibank account

If you have a current or savings account with Citibank, you have a number of options when it comes to Citibank credit card online payment. Some of these ways are:

Online banking:

If your Citibank account is registered for online banking, you can use the bank’s online portal to pay your Citi credit card bill. To do this, you need to log into your net banking account using the correct user ID and password. Once there, you can check your credit card statements, payment due date and other critical details. You can then proceed to pay your bill by providing your credit card information and the amount you want to pay. It usually takes 1 business day for the bill to be paid.

Mobile banking:

If you have a smartphone, you can pay your credit card bill using mobile banking. For this, you need to visit Citibank’s official website from a mobile device such as your phone or tablet and proceed to pay the bill from there. You can also download Citibank’s mobile application to pay your Citi credit card bill even more conveniently. Mobile banking allows you to bank on the go, and bill payments usually take 1 business day to clear.


If you have several credit cards or if you are forgetful, the chances of you missing payments are significantly high. Failing to keep up with timely credit card bill payment can negatively impact your credit rating. That is why the auto debit option is perfect for you. This feature is only available if you have a Citibank account, and it allows you to set instructions for paying either the total amount due or the minimum amount due. This way, when the due date arrives, the money will be automatically debited from your account as per the instructions you have set. However, you must always maintain sufficient balance in your account for this feature to work.

Payment online if you have a non-Citibank account

You do not need to open a Citibank account to take advantage of online credit card bill payment. You can use your existing bank account for the same purpose. To pay the bill on time using a non-Citibank current or savings account, you can rely on the following methods:


Citibank has provided this feature to non-Citibank account holders for easy and convenient payment of their Citibank credit card. This user-friendly portal allows you to make payment by providing information such as credit card number, mobile number, email address, amount you want to pay and your existing bank account details. After submitting the correct information, you will be redirected to your bank’s payment gateway where you need to authenticate the information and confirm the transaction. It usually takes about 2-3 business days for the bill to be paid.

NEFT or National Electronic Funds Transfer:

NEFT allows you to make financial transactions from any bank account. You can transfer funds to your credit card account through this method for bill payment. Each bank has a specific system for NEFT, and you need to follow your bank’s process correctly. In general, you need to set your credit card number as a beneficiary. Once that is approved, you must add the card number as the payee and transfer the funds. If you make the payment during business hours, it will get transferred on the same day. However, if you pay during the holidays or weekends, the bill will not be paid until the next business day.

RTGS or Real Time Gross Settlement:

If you use your Citi credit card for large transactions of over Rs. 2 lakhs, the RTGS method of payment will be ideal. The process for RTGS is the same as NEFT. The only exception is that RTGS requires a minimum fund transfer of Rs 2 lakhs. You would need to have net banking activated on your bank account. The bill amount usually takes 1 business day to be credited to your credit card account.

ECS or electronic clearing system:

Much like auto pay, the electronic clearing system allows you to set instructions with your non-Citibank account for auto debit of funds. Once you configure your standing instructions, your credit card bill will be paid automatically every month.

Visa personal payments:

If you thought wire transfer only allows you to send money to your loved ones, you are wrong. It also lets you pay your credit card bill. Visa Personal Payments is a service that enables you to log into your net banking account and transfer funds to your credit card account. This only works if your credit card is powered by Visa. You would also have to pay an additional fee for the wire transfer.

Citibank credit card offline payment methods

If you do not like making online transactions, you would much rather prefer paying your credit card bill offline. There various ways of doing this. Here are a couple of the options:


You can write a cheque or a DD (demand draft) with your credit card details and drop it off at a Citibank dropbox. These drop-boxes are available throughout the country and you can use the nearest one. It usually takes about 7 business days for the funds to be transferred to the designated account. You cannot deposit cash at the drop-boxes.


Citibank ATMs allow you to pay credit card bills 24/7. The machine accepts both cash and cheque. You need to follow the specific instructions given in the ATM screen to perform the transaction correctly. If you pay by cash, it will take about 2 business days. However, if you pay by cheque, it will take about 7 days.

To help you stay updated with your credit card status and transactions, Citibank sends credit card statements every month to your registered address. You may also opt for e-statements, which are more eco-friendly and convenient.

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