Income Tax Refund

Taxpayers who pay more tax than required in the previous Financial Year must file Income Tax Refund (ITR) to claim any refund. Tax refund applies to taxpayers if the tax authorities determine that you should get a refund. They send you an email and text message notifying you of the amount that you will receive a refund.

How to Check Income Tax Refund Status?

To check your Income Tax refund status:

  1. Log on to the e-Filing website.
  2. Use your user ID and password to login to the portal. If you have not registered, you can register.
  3. Use your PAN card and date of birth and enter the Captcha code on the screen to log on to the tax refund status page.
  4. Go to my Account and select the refund/demand status.
  5. The details generated include Assessment Year, Status, the reason for refund and the mode of payment is on the screen.
  6. Click on submit.
  7. To produce a refund reissue request, then click on Service Request and follow the steps above. Provide your bank account number, IFSC code, etc. at the time of submitting.
  8. The final step is a refund reissue request is verifying the identity of the taxpayer. A taxpayer can use their Digital Signature Certificate (DSC) or Electronic Verification Code (EVC) to confirm identity.

Status Meaning – Refund Reissue Request

  1. Refund Returned – a refund is initiated if the wrong bank account information or wrong address details are given.
  2. Expired Refund  – a refund expires if you do not deposit the refund check with a bank within 90 days of issue.
  3. Refund processed through direct credit, but fails – a credit refund may fail because a taxpayer closes their account, it’s an NRI account, FD or PPF account, the account holder is dead, etc.
  4. Refund processed through NECS or NEFT, but failed – then a taxpayer must re-verify account number, IFSC, etc.
  5. A refund adjusted against outstanding credit from the previous year – under Section 245, any outstanding income tax refund is adjustable with outstanding credit from the previous years. The tax authorities must intimate the taxpayer before processing the same.
  6. Refund received, but not reflected – The NSDL website may indicate that your tax refund was received, but the same is not realized in your bank account. If this happens, then its because the bank sometimes deposits the refund in the wrong account.



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